New iPad is Hot, Literally

Is the honeymoon over between consumers and the new iPad less than a week after its release?

Not exactly. But Consumer Reports, investigating consumer complaints, found that Apple’s new tablet “can run significantly hotter” than the iPad when a user is playing games. In addition, some new iPad owners are complaining that its Wi-Fi connectivity is too slow and its 4G can eat throw a data plan all too quickly.

The new iPad runs 12 degrees warmer

Consumer Reports used a thermal imaging camera to record temperatures on both the iPad 2 and the new iPad. CR testers recorded temperatures up to 116 degrees Farenheit on the front and rear of the new iPad while playing the game Infinity Blade II uninterrupted for about 45 minutes. The 4G connection was turned off, though Wi-Fi was on, and the device was plugged into a power source. In this setup, the new iPad ran as much as 12 degrees warmer than the iPad 2.

CR tester Donna L. Tapellini wrote: “During our tests, I held the new iPad in my hands. When it was at its hottest, it felt very warm but not especially uncomfortable if held for a brief period.”

CR also noticed that the new iPad battery continued to drain while the game was running, even though it was plugged into its usual power source. The battery normally recharged when no game was running, however.

Wi-Fi slow, 4G LTE fast

Slashgear and other blogs are reporting some users’ dissatisfaction with how the new iPad connects to the Internet.

“Poor wifi reception on new iPad,” a discussion topic on Apple Support forums, currently has 125 posts. A typical complaint: “I am in a hotel with my laptop and new ipad3. The laptop wifi reception is as strong as it gets, but the iPad only registers a weak signal.”

Separately, some owners of the new iPad with 4G have complained how fast their data allotment gets gobbled up. These users are “finding just how quickly the promise of superfast wireless connections collides with the reality of what those services cost,” Fox News reported. By watching two hours of college basketball, new iPad owner Brandon Wells told Fox News he’d blown through his monthly 2GB wireless data plan allotment.

Complaints about a new Apple product have often followed the initial euphoria of owning the device. Remember Antennagate, the big brouhaha that erupted not long after the release of the iPhone 4? Or the disappointment that the iPhone 4S wasn’t a more radically different iPhone 5? Despite the complaints, both devices were blockbusters in terms of sales. And three million units of the new iPad sold during its first three days of availability.


iPad, Apple