Users Turn to Handcent, Chomp to Fix Android SMS Bug

While Motorola Droid X owners await for a fix for an SMS bug that surfaced during their Android 2.2 update, astute readers chime in to report that the glitch existed before the Froyo release on handsets made by HTC and other vendors, and that the problem is due to issues with the Android OS.

After Droid X owners began receiving over-the-air updates to Android 2.2, users in the Motorola forums posted complaints about messages showing up out of order in their message list, and a Motorola forum manager told the group in a post that a fix would be issued soon.

As of today, there is still no specific date set for Android 2.2 fixes from Motorola. "I really can't provide any specific timing. We certainly prioritize the biggest issues and work to get them out as soon as we can. However, there are testing requirements that take more than a few days. As soon as I have any information on timing, I will share it," the Motorola User Forum manager said in a post today.

Meanwhile, however, an EnterpriseMobileToday.com reader commented that the SMS bug surfaced back with the Android 2.1 update on Android handsets made by other vendors, saying, "don't blame the phone manufacturers, it is a problem with the Android system."

A post from August at AndroidForums.com includes a response from HTC over the SMS bug issue. "Regarding your messages being displayed as oldest to newest instead of the newest to oldest. HTC are aware of this problem thats been caused in there update, and will be releasing a fix for this issue soon. I have informed the escalation team, but as of yet nobody can do anything (software related) to fix this issue. All i can suggest is to either wait until the update/fix arrives for your phone, or if it is a major problem, we can book your phone in for a repair which will fix this issue, but rollback your phone software to 2.1 Aside from this, the update was to improve overall performance of the device, support HTML5 and Flash on the internet, and to improve the stability of sending/receiving texts."

Many Android handset users say they are installing the Handcent SMS Android app or Chomp SMS app to fix the Android messaging problem until either Google corrects the Android code or handset vendors issue software patches.

By press time, Google had not returned calls seeking comment on if the SMS bug would be fixed in Android 3.0 or if the Internet giant would continue to let handset makers handle this issue by issuing software fixes.

In late September, Droid X owners who received the OTA update began posting messages in the Motorola user forum about the Droid X SMS bug, saying that new messages were no longer being pushed to the top of their messaging list, due to a glitch in the time stamp mechanism.

The messages are being incorrectly sorted because the time stamp from the contact history is defaulting to GMT instead of the users' respective time zones, despite the stock text message app displaying the correct time, according to the Motorola forum thread posts.

The messages are being incorrectly sorted because the timestamp from the contact history is defaulting to GMT instead of the users' respective time zones, despite the stock text message app displaying the correct time, according to the Motorola forum thread posts.

Droid X users were patiently waiting their turn to join the Froyo club, as the carriers began rolling out updates in August and while some smartphones shipped with the fresh version of the mobile Linux OS.

Sprint in late August updated the HTC Evo 4G with Froyo, and soon after, Verizon followed suit with the original Droid and the Droid Incredible. These three handsets joined the Google-branded Nexus One and Motorola Droid 2, in running Android 2.2.

Meanwhile, T-Mobile just opened up pre-orders for the T-Mobile G2, which will go on sale Oct. 6 and ships with Android 2.2. T-Mobile also today unveiled the next-generation myTouch, which will ship in the fourth-quarter with Android 2.2 and an HD video camera and support the carrier's HSPA+ powered 4G network technology.

The Samsung Galaxy series of Android handsets and Samsung's own next-gen handset, the Epic 4G, are all slated to be upgraded to Froyo soon.

The news of the Droid X Android 2.2 update comes at a time when industry watchers and early adopters are eager to have the latest version of Android, as it includes significant enhancements to the Google-backed mobile OS. Simultaneously, the Android OS is outselling other mobile platforms for the first time since debuting two years ago.

Android 2.2 includes more mobile security features, such as support for complex passwords and policies, remote wipe and the ability to remotely lock the device to secure data if the smartphone is lost or stolen. It also includes support for Exchange calendars, Adobe Flash as well as tethering and Wi-Fi hotspot functionality, and, overall, performs much faster. The mobile OS also now allows for application storage on external devices and a more fluid mobile app market experience.

TAGS:

Google, Android, android apps, mobile apps, Motorola

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