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Citrix Endpoint Management vs. ManageEngine Desktop Central

ManageEngine Desktop Central and Citrix Endpoint Management offer unified endpoint management (UEM) solutions geared toward enterprises trying to manage a constantly shifting and endlessly growing list of connected endpoints. 

From better management of Bring Your Own Device (BYOD) programs to improved overall network security, UEM software is becoming an integral tool for enterprises tasked with increasingly complex network management. 

Both ManageEngine Desktop Central and Citrix Endpoint Management have a loyal following.In this comparison, we’ll take a look at why that is and reveal our own favorites across important categories, including features, benefits, and pricing.

Unified endpoint management (UEM) software

UEM software gives enterprises the ability to oversee the endpoints connected to their corporate networks. Today’s highly-connected environment includes an ever-growing list of potential endpoints, from mobile devices to servers to IoT connections. UEM is a way for enterprises to manage issues including security, employee connectivity and regulatory compliance. 

We can consider UEM as an extension of the goals and processes laid out under Enterprise Mobile Management (EMM), which has become a common enterprise approach for mobility management over the past several years. UEM builds on the framework established by EMM to include endpoints beyond mobile devices. 

Enterprises use UEM to centralize the oversight of endpoints including:

  • Mobile devices

  • Laptops

  • Tablets

  • PCs

  • Printers and other office machines

  • IoT devices and sensors

  • And other connected endpoints

Features

ManageEngine Desktop Central and Citrix Endpoint Management include several features common to most UEM products: 

  • Remote capabilities, including the ability to wipe and lock devices, reset passwords and configure WiFi access

  • IT asset management

  • Remote app and patch deployment 

  • Reporting

ManageEngine Desktop Central

Citrix Endpoint Management

Remote desktop control

Partnership with Microsoft Enterprise Mobility + Security Suite

Quick, prepackaged deployment options

Device VPN and MicroVPN support

Generously-featured free offering

Highly customizable dashboard

Laptop battery monitoring across network

Linux support

Our pick: Citrix Endpoint Management

As an industry mainstay, Citrix has the advantage of building on an already extensive catalog of networking tools with its Endpoint Management platform. Current Citrix client, in particular, will find this addition fits in seamlessly with their network infrastructure. The Citrix interface wins out here, too. It’s simple to understand, but offers deep insights into an exhaustive list of endpoint management issues.

A screenshot of Citrix Endpoint Management's dashboard. Photo via Citrix.

A screenshot of Citrix Endpoint Management's dashboard. Photo via Citrix.

Integrations

Application

ManageEngine Desktop Central

Citrix Endpoint Management

Jira

X

X

Spiceworks

X

X

ServiewNow

X

X

ZenDesk

X

X

Citrix Mobile Manager

X

X

Citrix Zenprise

X

X

ManageEngine ServiceDesk Plus

X

ManageEngine Analytics Plus

X

Our pick: Citrix Endpoint Management

While both products integrate with popular software platforms, reviewers frequently complain that ManageEngine does not “play well with others” as seamlessly as Citrix Endpoint Management. ManageEngine integrates with Citrix products, but the reverse is not true.

Benefits

ManageEngine Desktop Central

Citrix Endpoint Management

Robust centralization features

Enhances Microsoft Endpoint Manager

Affordability

Improves enterprise agility 

Ease of use

Compliance and risk management capabilities

Citrix customer service support

Our pick: Citrix Endpoint Management

Reviewers love both products, but ultimately, Citrix wins out in the benefits department. The company is known for providing great customer care, which extends to Endpoint Management. It’s also the better choice for enterprises that want more granular analyses of endpoint management, though ManageEngine Desktop Central is capable of this through supplemental offerings.

User reviews

Review website

ManageEngine Desktop Central

Citrix Endpoint Management

Capterra

4.5/5.0

4.5/5.0

TrustRadius

8.6/10.0

8.2/10.0

G2

4.0/5.0

4.0/5.0

Our pick: ManageEngine Desktop Central and Citrix Endpoint Management

It’s a virtual tie between these two products. Reviewers appreciate similar benefits and features for both platforms, with Citrix brand-loyal customers citing their existing Citrix infrastructure supports as part of their preference. It’s the same story for ManageEngine clients who use one or more of the brand’s other network support products. Both platforms are well-received among reviewers.

Pricing

Price range

ManageEngine Desktop Central

Citrix Endpoint Management

High range

$1085* annually

$25.00/user per month

Mid range

$945* annually

$18.00/user per month

Low range

$795* annually

$4.00/user; $3.00/device per month

Free version

Yes

No

*Up to 50 users

Our pick: ManageEngine Desktop Central

At first glance, Citrix may seem like a more affordable option for UEM, and it might be, for smaller enterprises. But Citrix Endpoint Management fees quickly add up and eclipses ManageEngine Desktop Central, which also offers a robust free version. Even taking into account that Citrix is more fully-featured (users will need to add supplemental products to make ManageEngine Desktop Central as useful), ManageEngine still comes out ahead. That said, Citrix users may well find the price difference more than worthwhile if they are happy with the service they are receiving from the company. 

A screenshot of ManageEngine Desktop Central's software management user interface. Photo via ManageEngine.

A screenshot of ManageEngine Desktop Central's software management user interface. Photo via ManageEngine.

ManageEngine Desktop Central vs. Citrix Endpoint Management

Category

ManageEngine Desktop Central

Citrix Endpoint Management

Features

X

Integrations

X

Benefits

X

Pricing

X

Our pick: Citrix Endpoint Management

You’ll pay a premium for Citrix Endpoint Management versus ManageEngine Desktop Central, but this platform offers a more comprehensive solution, supported by an industry leader in the world of networking. 

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