Tip: Windows Mobile — Removing Programs & Resetting the Verizon XV6800
But when it's time to really say good-bye, you've got to Clear Storage. Pull down Settings-->System-->Clear Storage. You will see the warning:
"Clear storage will make all of your data lost, and reset all settings to manufacturer default. Do you want to proceed? Please enter the following word "1234" and press Yes button." If you enter the numbers and click yes, your device will crank away for a while, then notify you that it needs to be restarted.
Upon restart, the unit will behave as it did when you first turned it on fresh out of the box, asking you to set the time zone and time, offering you tutorials and guiding you through alignment of the touch screen.