BoxTone, Moto Roll Out New Mobile Management Solutions

Mobile management software firm BoxTone this week rolled out a service allowing mobile IT staff to have a streamlined, unified view of all the mobile devices and networks in their company providing a way to evaluate operations and identify disruptions.

The mobile management solution, dubbed Mobile Service Management (MSM), offers organizations centralized control over iPhones, iPads, BlackBerrys, Nokia Symbian handsets, Android-powered smartphones, Windows Mobile devices, and soon, the upcoming Windows Phone 7 Series of handhelds.

But in addition to phones, MSM also includes oversight and assessment of mobile connectivity platforms BlackBerry Enterprise Server, Microsoft ActiveSync, Good Technology mobile platforms as well as customized enterprise mobile applications, according to BoxTone.

MSM is designed to provide a list of mobile devices being used in the enterprise and will flag problems, allowing mobile IT to figure out whether failures are due to software, hardware or network issues.

"With the latest announcements of next generation capabilities for BlackBerry, iPhone and Android, the flood of new devices coming to market and the employee-liable trend in the enterprise, it is imperative that companies act now to perfect mobile management," BoxTone CEO, Alan Snyder, said in a statement.

He goes on to point out that mobilility in the enterprise shows no signs of slowing down. "What's more, our latest survey of more than 375 enterprise mobile IT professionals shows that 71 percent of enterprises plan to grow their mobile deployments by more than 20 percent this year, with more than 50 percent adding employee-liable devices and adding applications beyond email. In the face of this multi-vector growth and complexity, we're dedicated to helping organizations achieve a trouble-free mobile environment so they can ensure maximum gain from mobility."

BoxTone's mobile management services also work with other solutions, including MobileIron Inc. and Trust Diagnostics. MSM will also integrate with Google Apps for Mobile, Lotus Notes Travel and Good Technology tools.

News of BoxTone's recent offerings echoes the trend of expansion in the mobile management sector, in addition to ongoing developments with competitors such as Zenprise, Motorola, Verizon and AT&T also rolling out solutions. Most recently Motorola debuted a two new tools, its Managed Infrastructure Service and Managed Device Service, for oversight of mobile devices and networks.


mobile IT, mobile management, BoxTone, mobile management software, Motorla