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Rippling: MDM Software Review 2021

Rippling is a mobile device management (MDM) platform designed for Apple and Windows devices. 

MDM approaches are being increasingly adopted by enterprises as mobile devices have become integral to many employee roles. It can be challenging to monitor networks across all the devices employees use in the course of doing business — MDM software is aimed at alleviating some of the related pain points. 

Companies can introduce MDM as a standalone tool or use these tools within broader enterprise mobility management (EMM) or unified endpoint management (UEM) programs. In either case, the goal for MDM is to give IT managers oversight and control over the devices their employees use to do their jobs. 

This review will tell you all about the Rippling MDM solution:

Mobile device management (MDM) software

MDM is based around the concept of containerization. Work-related data is funneled into a separate container, apart from personal data and apps and software that can access it. This keeps corporate data safer versus allowing employees to use devices for personal and work-related tasks. 

MDM solutions typically feature the ability to lock down devices to prevent employees from using them in specific ways, including visiting specified websites or installing unauthorized apps. In this way, MDM can be used to increase productivity and provide management oversight into employee performance.

Common MDM features include:

  • Mobile device tracking

  • Mobile device inventory tools

  • Remote service management

  • Passcode security features

  • Application permission interface

Rippling features

Rippling gives IT managers insight into and control over mobile device usage through a lightweight app installed on employee devices. Multiple devices can be managed remotely through Rippling’s dashboard interface. 

Features include:

  • Mobile device inventory management

  • Remote password management

  • Remote locking and wiping capabilities

  • AI-powered threat detection with Cylance

  • Customizable interfaces

  • Security incident notification

  • Ability to push documents and files across multiple device operating systems

A screenshot of Rippling's device procurement interface. Photo via Rippling.

A screenshot of Rippling's device procurement interface. Photo via Rippling.

Rippling integrations 

Rippling can integrate with a long list of software and apps, including popular mobile management tools like Apple Business Manager and Android Enterprise. Other integrations include:

  • Google Workspace

  • Slack

  • Zoom

  • GitHub

  • Amazon Web Services

  • Dropbox

  • 1Password

  • Jira

  • Freshservice

IT teams can include integrated apps on the containerized interface on each employee device or use the backend interface alongside related tools. 

Rippling benefits

The central benefit of MDM software is to streamline mobile device management. Rippling benefits companies that have existing policies in place or those just beginning to create a mobile device usage strategy. For many enterprises, the investment in a consolidated approach with MDM is a marked improvement over piecemeal approaches to device management.

Other Rippling benefits include:

  • Lifecycle management tools

  • Scalability features

A screenshot of Rippling's app manager interface. Photo via Rippling.

A screenshot of Rippling's app manager interface. Photo via Rippling.

Rippling use cases

Rippling is a solid choice for companies that have been approaching mobile device management with a set of mismatched tools across disparate systems. The primary use case for MDM is surely this kind of centralization, especially as the mobile device market continues expanding. There’s no doubt that employee mobile device usage will remain an integral part of the workday for most enterprises for the foreseeable future. 

Rippling meets the needs of IT teams seeking a lightweight approach to MDM. Some MDM solutions are part of larger suites or software packages and can’t be used alone, leading to situations where latency can become a problem. Rippling powers up quickly and doesn’t eat up network resources. For companies seeking a standalone solution, this is a big positive. 

User reviews of Rippling

Here are a few aggregated scores for Rippling from online tech review sites:

Review Site

Rating

G2

4.9/5.0

Capterra

4.9/5.0

SoftwareReviews

8.5/10

Users commonly mention a few pros and cons about Rippling. 

Pros

Cons

Automated reports

Helpdesk can be slow

Easy to use dashboard

Latency can be an issue with big deployments

Easy to push documents and files

Rippling pricing

Rippling subscriptions start at $8.00 a month per user.

Enterprises will need to contact the company to get a customized quote based on their needs.

Rippling competitors

The global MDM market will reach a value of $12.1 billion by 2021, according to research firm Global Industry Analysts. This anticipated valuation represents a significant growth rate of nearly 20 percent since 2020. The U.S. and China have invested the most into MDM, followed by Japan and Canada. 

Global Industry Analysts identifies several key players in the MDM market, including:

  • 42Gears Mobility Systems 

  • BlackBerry

  • Citrix Systems

  • IBM

  • Microsoft

  • Mitsogo

  • MobileIron

  • SAP

  • Sophos 

  • SOTI

  • VMware

Conclusions

Rippling is popular among enterprises seeking MDM solutions because it is straightforward to implement, offers quick response time, and in-depth mobile device management.

This MDM option should be on the short list for any IT team in need of better mobile device oversight, especially those dealing with a mix of approaches. 

The company offers a host of related products for enterprises that want to combine MDM with other employee management needs, as well. 

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TAGS:

MDM, Rippling